The Master Innholders is a leading force within the hotel industry – publicly recognised as a standard bearer for the industry, offering career-changing training and support.

It aims to influence standards and extend professionalism within the industry; to promote consideration, study, discussion and research in the areas affecting hotel management, including management development, training, education and recruitment.

Their three main objectives are to:
- Provide Education and Personal Development to young industry professionals
- Facilitate Discussion and Learning among the hotel profession
- To support our industry’s charities.

We have been a proud partner of the Master Innholders for over a decade and run the following educational programmes on their behalf:

Now in its 11th year, the Aspiring Leaders Diploma (MIALD) is one of the most sought-after hospitality qualifications in the industry, offering junior-level supervisors and managers the opportunity to develop their skills and further their career prospects.

The programme has long held the prestigious Princess Royal Training Award for its contributions to hospitality training and development, an award that highlights the outstanding training and skills provided by the MIALD programme.

Applications open in March 2024.

ASPIRING LEADERS DIPLOMA

MANAGING TEAM PERFORMANCE

In today’s fast-paced and changing world, managing a team of people to deliver successful results within the Hospitality Industry requires a range of skills and techniques.

As guest expectations increase, resources, people and their abilities become more valuable, margins are tighter and profitability more challenging, the need for the effective management of team performance has never been greater.